Reference

Open Your garud4d Privacy Policy

Privacy Policy clarity starts with the data you actually use: account details, DANA, OVO, GoPay, QRIS receipts, device checks, and support chats.

DANA privacy recordsOVO account checksGoPay receipt handlingQRIS data trailDevice login controls
garud4d Open Your garud4d Privacy Policy
CONTACT ROUTES

Check Privacy Contact Paths

Privacy help works through the same account team, but we route data requests separately from gameplay questions. Contact us from the logged-in chat when possible, because it lets us confirm your account without asking you to repeat sensitive details. Our privacy mailbox and WhatsApp line are watched daily from 08:00 to 02:00 WIB, with follow-up logged against your account ticket.

Team online

Live Chat

Use live chat after logging in when you want to ask what data we hold or correct a phone number. The agent can see your account ID, not your full payment wallet.

WhatsApp

WhatsApp support is useful when you cannot enter your account. We will ask for limited verification, such as your registered phone and recent QRIS reference, before discussing privacy details.

Email Requests

Send email for deletion, correction, or cookie questions that need a written trail. We aim to reply within one business day, and complex account-history checks may take longer.

DATA HANDLING

Browse Your Data Handling Choices

Your privacy controls are tied to account actions, not vague promises. When you change a password, visit Account > Security > Devices, clear cookies, or update a payment contact, the related record…

Data Collected

We collect registration details, login records, device signals, payment references, and support messages. Game sessions such as Super Sic Bo or Rocket Crash create session logs, but we use them for account integrity and dispute checks.

Payment Records

DANA, OVO, GoPay, and QRIS entries are stored as transaction references, status, time, and account link. We do not need your full wallet balance, and we do not ask for your wallet PIN.

Cookie Controls

Cookies keep your session active, remember language choices, and flag risky login changes. On Chrome Android, you can clear site cookies through Settings > Site settings > Data stored, then return to garud4d.club.

Device Security

Use Account > Security > Devices to check recent logins and remove a device you no longer use. If a location or handset looks wrong, contact chat before adding new payment details.

Retention Periods

We keep payment and access records only as long as needed for account operation, dispute checks, legal duties, and fraud prevention. When the reason ends, records are deleted or reduced where practical.

Privacy Requests

Ask us to correct, export, or delete privacy data from chat, WhatsApp, or email. We may keep narrow records when local law, transaction disputes, or account safety require it.

See Privacy Policy Answers

Privacy questions usually arrive at the moment you open an account, change phones, or switch payment methods. We wrote these answers for the exact steps you take on garud4d.club: registration, login, wallet records, cookies, support tickets, and account changes. If an answer depends on your region, we will check local-law availability before confirming the next step. Use these answers before you share new details with support.

We collect the details needed to create and protect your account: name or alias, phone, login time, device signal, and payment references. We do not ask for your DANA, OVO, GoPay, or QRIS PIN.

We keep transaction ID, time, amount, status, and account link so support can match deposits or withdrawals to your wallet. Privacy Policy handling keeps these records separate from chat content unless a dispute needs both.

Yes. Contact live chat after logging in, or send email if you cannot access the account. We will verify your registered phone first, then update details that are inaccurate or incomplete.

Cookies keep you signed in, remember language settings, and help spot unusual device changes. You can clear them in your browser, but you may need to log in again and repeat security checks.

Only staff assigned to your ticket can view the request details. Wallet agents see payment references they need for checks, while separate records are used for correction, deletion, or access requests.

You can ask for deletion through chat, WhatsApp, or email. We will remove data where possible, but some records may be kept for legal duties, transaction disputes, security checks, or local-law requirements.

We record the new device signal, login time, and approximate network region to protect your account. Check Account > Security > Devices, then contact support if the phone is not yours.